How do I find a nearby collection site in the goMDnow network?

Use the 'Find a Collection Site Near You' search bar or visit https://gomdnow.com/our-network on goMDnow.com or contact customer service with your ZIP code; the site will return nearby collection centers, their hours, and whether appointments are required.

Do I need an appointment or are walk-ins accepted at collection sites?

Appointment policies vary by collection site. Many partner locations accept walk-ins, but for RTD, observed, or DOT-required collections it's recommended to schedule an appointment to ensure compliance and reduce wait times.

Are all types of tests available at every collection site?

Not necessarily. While most sites handle urine and breath testing, specialty tests (hair, saliva, or observed collections) may be limited to select sites. The 'Find a Collection Site Near You' search bar or visit https://gomdnow.com/our-network shows available specimen types per location.

Does goMDnow work with accredited laboratories?

Yes. goMDnow partners with SAMHSA/HHS-accredited and certified laboratories for DOT and non-DOT testing to ensure accurate, legally defensible results.

Can goMDnow arrange mobile or on-site collections for fleets?

Yes—mobile collection and on-site services are available for fleet testing or special events. Contact sales to arrange on-site collection, pricing, and logistics.

Why do prices vary between collection sites?

Prices can vary due to local site fees, observed-collection charges, lab testing complexity, and any add-ons (e.g., expedited results). goMDnow discloses fees at checkout or during scheduling.

How fast will my test result be returned from these network labs?

Turnaround depends on test type and lab workload: typical urine/breath results arrive within 24–72 hours after lab receipt; hair tests and specialty panels may take several days.

Is my personal and test information secure when using a partner site?

Yes—goMDnow requires business associate agreements and secure data transfer protocols with partners. Electronic results and PHI are transmitted using secure, HIPAA-compliant methods where applicable.