THIS NOTICE DESCRIBES HOW YOUR MEDICAL INFORMATION MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
goMDnow ("we," "our," or "us") is committed to protecting the privacy and security
of your Protected Health Information ("PHI") in accordance with the Health Insurance
Portability and Accountability Act (HIPAA).
WHAT IS PROTECTED HEALTH INFORMATION (PHI)?
PHI includes any information that identifies you and relates to your health condition,
drug or alcohol testing results, medical history, or healthcare services provided.
HOW WE MAY USE AND DISCLOSE YOUR INFORMATION
1. Treatment, Testing & Services
- To coordinate and facilitate drug and alcohol testing services
- To communicate with collection sites, laboratories, and Medical Review Officers (MROs)
2. Employer & Compliance Reporting
- To report test results to employers or designated representatives
- To comply with Department of Transportation (DOT) and FMCSA regulations
- To report required information to the FMCSA Clearinghouse or other regulatory agencies
3. Payment & Operations
- To process payments and manage accounts
- To operate and improve our services
4. Business Associates
We may share PHI with third-party partners who help us operate our services, including:
- Laboratories and collection sites
- Medical Review Officers (MROs)
- Technology and communication providers
All such parties are required to safeguard your information.
5. Legal & Regulatory Requirements
We may disclose PHI when required by law, including:
- Federal or state regulations
- Court orders or legal processes
- Public health and safety requirements
OTHER USES (WITH YOUR AUTHORIZATION)
We will not use or disclose your PHI for purposes not listed above without your
written authorization, unless required by law.
YOUR RIGHTS REGARDING YOUR INFORMATION
You have the right to:
- ✔ Access Your Records – Request a copy of your PHI
- ✔ Request Corrections – Request corrections to inaccurate or incomplete information
- ✔ Request Restrictions – Ask us to limit how we use or disclose your PHI
- ✔ Request Confidential Communications – Request communication through specific methods (e.g., email or phone)
- ✔ Receive an Accounting of Disclosures – Request a list of certain disclosures of your PHI
- ✔ File a Complaint – If you believe your privacy rights have been violated
HOW WE PROTECT YOUR INFORMATION
- Secure systems and access controls
- Limited access to authorized personnel only
- Ongoing monitoring and security practices
BREACH NOTIFICATION
In the event of a breach involving your PHI, we will notify you as required by law.
COMMUNICATIONS
- We may contact you via phone, email, or SMS regarding your testing services
- We advise against sending sensitive personal or medical information via SMS, as text messaging may not be fully secure
CHANGES TO THIS NOTICE
We reserve the right to update this Notice at any time. Updated versions will be posted
on our website with the revised effective date.
CONTACT INFORMATION
goMDnow Privacy Officer
Email: info@gomdnow.com
Website: https://www.gomdnow.com
COMPLAINTS
You may file a complaint with us. If you believe your privacy rights have been violated.
Filing a complaint will not result in any penalty or retaliation.
ACKNOWLEDGMENT
By using our services, you acknowledge that you have received and reviewed this Notice
of Privacy Practices.
Security & Data Protection:
At goMDnow, we take the security and privacy of your information seriously.
We implement industry-standard safeguards to protect sensitive data and ensure
compliance with applicable regulations, including HIPAA.
How We Protect Your Information
- Secure Systems: All data is transmitted using encrypted connections (HTTPS/TLS)
- Access Controls: Access to sensitive information is limited to authorized personnel only
- Trusted Partners: We work with reputable laboratories, service providers, and technology platforms that maintain strong security standards
- Ongoing Monitoring: Our systems are regularly monitored and updated to maintain security
Communication Practices
- We use email and SMS for service-related notifications
- For your security, we recommend not sharing sensitive personal or medical information via SMS
Compliance
goMDnow follows industry best practices and regulatory requirements to safeguard
your data, including HIPAA security standards where applicable.
Questions?
If you have any questions about our security practices, please contact us at:
info@gomdnow.com
